Our facilities have special access points designed to facilitate access for people with wheelchairs, strollers or senior citizens. For special requests please contact us at:
Visitor services
Consumer centers
We're dedicated to ensuring your experience at Centro Citibanamex is exceptional, which is why we offer a diverse range of food and beverage options.
Explore and indulge in our unbeatable flavors!
Other services
Parking
We offer a spacious covered parking area with a capacity of 3,000 spaces, with an overall capacity for up to 10,000 vehicles across the Las Américas Complex.
Rates:
Up to 30 minutes (0 to 30 minutes) Free
Up to 2 hours (31 to 120 minutes) MXN$80
Maximum 6 hours (121 to 240 minutes) MXN$240
Up to 24 hours (241 to 24 hours) MXN$240
Valet parking service is also available
Payments
To expedite your departure, we have ATMs conveniently located throughout the venue. Additionally, you can pay for the parking service directly through the PARCO app or with TAG PASE.
For billing log on to www.parcoapp.com
Invoicing
For invoicing requests, please visit the module located in the inhouse services office or click here.
Invoice
info@centrocitibanamex.com
facturacion-ccb@ocesa.mx
+ 52 55 5268 2000 ext. 5864
Ticketmaster
Ticket sales module located at the main reception desk. Service hours: 9:00 a.m. to 2:00 p.m. and 4:00 p.m. to 6:00 p.m. Monday through Friday
Atms
Four Citibanamex ATMs are available, one situated in the main lobby and three located outside the exhibition chambers
Taxi service
Authorized taxi units are accessible 24 hours a day, located next to the main lobby entrance.
Medical service
Safety is our priority, that is why we are available for our clients and visitors. In case of emergency please contact our office located in our main lobby.